How can we help?

Find answers to common questions, explore our guides, or get in touch with our support team.

Browse Help Topics

New to GlassDiagnostics? Start here.

How the diagnostic engine works.

Your shop's diagnoses and records.

Make, model, and year from the repair order or VIN.

Managing techs, jobs, and shop workflow.

PWA setup and troubleshooting.

Can't find your answer? Contact us

See it work on a real case from your shop. Fifteen minutes, no commitment.

Can't find what you're looking for? Our support team is here for you.

Get personalized help from our team

[email protected]

Step-by-step manuals for every role.

We typically respond within 24 hours during business days.